Family Advocate

About Us:

• If you’re looking for an opportunity to transform the lives of poor and homeless men, women, and children in your community, we may have a job for you.
• Since 1972, Metropolitan Ministries has been providing life-changing solutions for those who are homeless and at risk of becoming homeless in Tampa Bay.
• We are a grassroots, donor, and volunteer-fueled community nonprofit. At Metropolitan Ministries, we serve families in Hillsborough, Pinellas, Pasco, Polk and Hernando counties with compassion, practical help, and a willingness to make a huge difference.

What we offer:

· Salary: $44,000 - $48,000

· Group health, vision, and dental coverage at affordable rates, along with family coverage if you choose to purchase it.

· Preventative care is 100% covered (free) on all plans.

· PTO is offered to full-time and part-time employees.

· 11 days of PTO and 10 paid holidays annually.

· Option to participate in the 401K plan with employer match.

· $15,000 in employee Life Insurance paid for by Metropolitan Ministries.

· Employee Assistance Program

· Option to participate in supplemental group insurance plans at affordable rates.

· Tuition reimbursement program

· Training and career development.

· Discounted membership at the YMCA.

Job Functions: The Family Advocate provides mobile case management services; evaluates and assesses immediate needs; coaches clients in the development of case plans; functions as a liaison between clients, community service providers and program component staff. In addition, the Family Advocate connects families with services and coordinates all First Hug services for families.

Essential Responsibilities:

• Provide mobile social work services (home visits) to First Hug families, developing a case plan, coordinating all First Hug services for families, and directing clients to other areas of assistance.
• Maintain minimum weekly contact to track family’s progress.
• Maintains up to date client case notes, history, and data, utilizing best practices to keep client information confidential.
• Generates and compiles client outcomes and reports within Unity and Excel for reporting to funders for program.
• Keep confidential records up to date and according to the Code of Ethics.
• Maintain professional boundaries.
• Coordinate with all Metropolitan Ministries programs staff to ensure each service will be utilized to best meet the needs of the family. Incorporate all staff in follow-through of service utilization.
• Visit and meet with community service providers, service organizations and institutions which prove beneficial to the maintenance of First Hug families.
• Meet personal goals and actively contributes to the achievement of team and organizational targets/goals as stated on the KPI and in the annual plan. Support team in other tasks as assigned. Attend all required staff meetings and on-going trainings.
• Support the holiday tent operations as directed. Support the team in other tasks as assigned.