Family entertainment center Attractions Lead
Are you an experienced attractions professional who thrives in a fast-paced, safety-focused environment? Spy Ninjas HQ is looking for an Attractions Lead (Special Agent) to join our Operations team.
Safety is our top priority. This position is responsible for ensuring our attractions are inspected, maintained, and operated to the highest standards while creating an exciting, memorable, and safe experience for every guest.
This role is ideal for someone who has worked in a Family Entertainment Center (FEC), trampoline park, climbing gym, adventure park, or similar attraction-based venue and is ready to take the next step in their leadership career.
What You'll Do
As an Attractions Lead, you'll oversee the daily operation, inspection, and maintenance of our attractions while leading and supporting your team of Special Agents.
Our attractions include:
- Climbing Wall
- Ropes Course
- Trampoline Zone
- Soft Play Area
- Additional adventure attractions
Responsibilities
- Lead daily operations of assigned attractions while ensuring an exceptional guest experience.
- Perform daily opening, operational, and closing safety inspections.
- Complete preventative maintenance, routine cleaning, and minor repairs on attraction equipment.
- Ensure all attractions meet company safety standards and operating procedures.
- Monitor attraction capacity, guest behavior, and safe operation at all times.
- Coach, mentor, and develop Special Agents while reinforcing company expectations and safety standards.
- Accurately complete inspection logs, maintenance documentation, and operational records.
- Assist with emergency response procedures and make sound decisions during unexpected situations.
- Help maintain a clean, organized, and professional work environment.
- Assist with opening and closing duties and other operational needs as assigned.