Family Help Worker - North Locality 4

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Hybrid Worker

Salary: Starting Salary is £32,597 (Level 1) to £35,412 (Level 4) per annum (pro-rata for part-time) (Pay award pending)

Location: Various locations across the City

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

• To promote the Council’s vision, values, aims, objectives, and priorities actively and effectively, putting our citizens first through the delivery of best value services.
• To act as a key worker and Lead Professional for children, young people and families with a range of needs.
• To facilitate Early Help Assessments and plans, deliver appropriate interventions as well as coordinating interventions delivered by other agencies. Supporting children subject to Team around the Family, Child Protection, Child in Need, and Youth Justice Plans.
• To support and offer professional challenge to agencies and families to bring about lasting change, to increase the resilience of the family and decrease dependencies on public services. •
• You will deliver quality personal and social development interventions for children and families and support young people 0-19, to move successfully through education into adulthood through targeted interventions.
• Daily travel within and around the city is a key expectation of this role. This includes, but is not limited to, approximately 12 visits per week to family homes and schools, as well as travel to team meetings and training sessions as required

About You

The ideal candidate will have:

• Level 3 Diploma in Health and Social Care, Childcare, or a related field.
• Experience working with children, young people, or families and knowledge of local services and referral pathways
• Knowledge of safeguarding procedures and child protection.
• Familiarity with multi-agency working (e.g. social services, schools, NHS)
• Strong communication and listening skills and the ability to build trust and rapport with families.
• Problem-solving and conflict resolution skills along with organisational and record-keeping abilities.
• Ability to work independently and manage a caseload with understanding of child development and parenting challenges.
• Awareness of social issues affecting families (e.g. poverty, domestic abuse, mental health).

A DBS enhanced check for a regulated activity is required for this post

The role requires you to participate in the on call rota.

You can find the job description for this post here.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries, please contact Family Help South Manager - Ben Matkin by email at ben.matkin@nottinghamcity.gov.uk

Closing Date: 24th August 2026

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: Week commencing 7th September 2026

If you have any technical issues when completing your application, please contact our Employee Service Centre:

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