Family Services Specialist I
This position is no longer accepting applications(closed Aug 17, 2026).
Family Services Specialist I - Foster Care
Title Description
Family Services Specialist I represents the entry level employees working under close supervision while being trained in their program area. Employees perform routine- to journey-level casework activities and the casework usually is reviewed by the supervisor prior to implementing a case action. Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan. The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter’s functioning more independently as a full performance Family Services Specialist.
General Work Tasks
- Interprets laws, policies and regulations as applied to specific area of responsibility;
- Monitors, coordinates and administers specific programs as assigned;
- Coordinates services within specific area of responsibility;
- Interviews and assesses customer needs and other relevant factors – such as education/skill levels, abilities, interests, and support systems.
- Informs clients of related service programs rules/regulations, and right to participate;
- Presents cases to determine appropriate services and writes/implements service plans;
- Provides case management services to monitor compliance;
- Manages program waiting lists;
- Tracks expenditures, prepares/submits budget estimates and ensures payment for services;
- Completes necessary federal, state and local planning and reporting requirements;
- Coordinates with other agencies and participates in multi-disciplinary and interagency teams providing services to customers;
- Conducts overall monitoring of programs in specific area of responsibility;
- Serves as resource to clients and the community in area of expertise;
- Provides after hours on-call coverage and responds to emergencies in child protective services and/or foster care.
Minimum Qualifications
The following criteria must be met and portrayed in application/resume in order to be considered for an interview.
Some Knowledge
- Social work principles and practices;
- Human behavior and motivational theory;
- Social, economic, and health problems.
Skills
- Operating a motor vehicle and personal computer with associated software.
Demonstrated Abilities
- Communicate effectively both orally and in writing;
- Interview, assess needs, counsel , and refer clients to other resources as needed;
- Develop and implement service plans in order to insure the delivery of appropriate services to the client;
- Make sound judgments within the framework of existing laws, policies, and regulations;
- Respond to the client's emotions in order to accomplish services objectives;
- Plan and manage own work activities including service delivery, preparing reports, and correspondence, record keeping responsibilities, and related activities;
- Establish and maintain effective relationships;
- Stay abreast of current trends and developments in the social work field.
Education and Experience
- Minimum of a Bachelor's degree in a Human Services field or minimum of a Bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area as mandated in Section 22VAC40-670-20 of the Administrative Code of Virginia and implemented by the Virginia Board of Social Services.
- Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license are desirable.
Special Requirements
- Valid Virginia driver’s license with driving record that meets agency standards;
- All applicants are subject to a DMV/driving record check and CPS and Criminal History Search. The investigation may include fingerprint check (State Police, FBI); employment verification; verification of education (relevant to employment); and other checks requested by the hiring authority.
Special Instructions to Applicants
- This is an in-office position - Teleworking not an option;
- Applications for this position must be submitted electronically through this website - Hard copies cannot be accepted;
- This website will provide a confirmation of receipt when the application is submitted for consideration;
- Refer to your online account for the status of your application and this position;
- Consideration for an interview is based solely on the information provided.
Agency Address
- 17100 Monument Circle, Suite A, Isle of Wight, Va 23397
- In-Person Interview