Family Support Partner Supervisor - Mental Health Specialist I

JOB TITLE: Mental Health Specialist I Family Support Partner Supervisor

SUPERVISOR: Clinical Supervisor

FTE STATUS: 1.0 FTE Exempt (Expectation to work 40 hours a week)

PAY GRADE: B8 ($52,400-$76,900 annually, depending on experience)

Location is to be determined in Morrow, Wheeler, Gilliam, Umatilla & Grant Counties, Oregon (remote in one of the counties listed until office space is made available)

$5,500 Hiring Bonus!

Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities.

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Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we’re looking for motivated employees to help us continue our vision!

CCS has a benefit package including, but not limited to:

• Health, dental and vision insurance
• 6% initial 401K match
• Potential for tuition reimbursement
• Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at the end of the fiscal year)
• 9 Paid holidays, Community service day
• Floating holiday & 2 Wellness days provided after 1 year introduction
• Workplace Flexibility schedule options available after 1 year introduction (work from home hours vary by position & schedule)
• Exempt employees receive additional admin leave & work from home hours
• Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance

DESCRIPTION

The Family Support Partner Supervisor, under the supervision of the Clinical Director or the Clinical Manager, is responsible for the day to day oversight of assigned Family Support Partners within the Mobile Response and Stabilization Services (MRSS) Program. This position will identify as a current or previous parent/primary caregiver who is raising/ raised a child with complex mental health, behavioral health, or addiction challenges and navigated multiple child and family serving systems because of the child's complex needs.

The Family Support Partner Supervisor plans, assigns, directs and reviews the clinical work of Family Support Partners. They ensure that the relevant Oregon Administrative Rules (OAR’s) are adhered to, monitor quality assurance, and develops and monitors treatment protocols within the Peer Support Program. In addition, this position will carry a caseload and provide peer counseling and consultation to individuals, families and other staff as needed. They will also provide rehabilitation and support functions as needed.

The Family Support Partner Supervisor will provide culturally competent and appropriate behavioral health treatment to people served by Community Counseling Solutions. The position provides the treatment in accordance with the Oregon Administrative Rules (OAR’s) and the mission and values of CCS. The position works closely with other involved community partners and is professional in all aspects of service delivery. Additionally, this position assists administration in meeting the behavioral health needs of the community.

SUPERVISION

Supervision Received

Depending upon location, this position is supervised by the Clinical Supervisor, Clinical Director or Site Manager.

Supervision Exercised

This position supervises all assigned Family Support Partners within CCS MRSS program.

RESPONSIBILITIES

• Provide supervision and oversight on a daily and regular basis to assigned Family Support Specialists. Ensure that care is of the highest standard and consistent with CCS philosophy and policy.

• Provide peer counseling and support, drawing on common experiences as a peer, validate clients’ experiences and to provide guidance and encouragement to client to take responsibility and actively participate in their own recovery; serve as a mentor to clients to promote hope and empowerment.

• Collaborate with team members on organization and program goals.

• Assist with onboarding and training of new Peer Support Specialist staff.

• Ensure that all paperwork by Peer Support staff is completed in a professional and timely manner and provide supervision when the goal is not being met.

• Help clients and family members identify, understand, and combat stigma and discrimination associated with mental illness and develop strategies to reduce self –stigma. Increase awareness of and support client and family participation in consumer self-help services and programs.

• When requested, participate in clinical meetings to discuss client progress and goals.

• Participate as requested in clinical supervision.

• Provide support to clients who are in crisis by spending time with them in their home or while at an emergency room or office setting. Provide peer support services, working in tandem with clinicians, until the crisis is resolved or alternative placement options are secure.

• Provide transportation to clients when clinically recommended to assist client in access to services.

• Provide case management type services to children, adults, and families.

• Actively participate in joint case planning and coordination with agency employees and relevant agency contractors. Act as a liaison between clients and other agencies. Act as a client advocate when appropriate.

• Actively participate in group and individual supervision sessions.

• Work with other staff and community representatives to initiate new programs, reviews, evaluates and revises existing programs as necessary.

• Perform joint case planning and coordination in areas of behavioral health with other community agencies including but not limited to: schools, group homes, police organizations, district attorney’s offices, courts, community clinics and hospitals and other agencies in the Department of Human Services.

• Complete all paperwork in a way that is professional, clinically sound and timely as prescribed by the OAR’s and other pertinent guidelines. Required to ensure that all paperwork is present, and/or the client record is well maintained.

• Attend trainings, meetings, conferences, etc. as directed by administration and use the information gathered to benefit the agency and the customers.

• Assist other clinicians in the facilitation of groups as requested.

• Utilize agency software/computer systems to prepare current client records of treatment and reports as necessary and required.

• Must report all abuse to appropriate legal office, complete all necessary paperwork and investigations, and develop safety plans as required.

• Other responsibilities as assigned.