Family Support Specialist - Level 1

Job Summary:

CAPS & Maple City is an organization dedicated to Supporting healthy, safe, and thriving children and families by providing quality, comprehensive services to all.

The Family Support Specialist works in partnership with other staff and referral sources to best serve families according to their needs through the provision of in-home case management, parent education, and resource navigation. Providing a range of culturally competent, trauma-informed support and services to all families seeking assistance from the agency.

Duties and Responsibilities:

• Articulate materials and ideas with families in an easy-to-understand manner.
• Work in partnership with other staff and referral sources to best serve families according to their needs.
• Ensure all program evaluation and documentation are completed thoroughly and timely.
• Maintain accurate and timely electronic case files according to program time parameters and requirements.
• Assist individuals with navigating the support systems available in Elkhart County.
• Cross train and provide coverage for other programs if qualified and as needed.
• Attend supervisory, mandatory in-service, and all other appropriate meetings.
• Report any suspicion of abuse or neglect to the Department of Child Services immediately.
• Assist individuals in crisis, maintaining all individual and agency confidentiality.
• Other duties that support our shared work, as assigned
• This description does not cover or contain a comprehensive listing of all activities