芳療中心 櫃檯接待員 Spa Guest Service Agent
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Description
- 提供客人芳療中心資訊與療程內容，並有效率的安排SPA各項服務。
- 為客人營造一個平靜且放鬆的氛圍。
- 負責所有一般行政，確保部門按照健康及安全政策流程。
- 提供產品資訊以及產品銷售。
- 確保整個SPA部門保持高水準的服務。
- 提供符合集團規範的電話禮儀與服務予顧客。
- Provide guest with information and resources to prepare for a meaningful visit, schedule spa services in an efficient and polite manner.
- Create a calm, relaxing, atmosphere for guests.
- Responsible for all administrative procedures to ensure that the spa is run professionally and in accordance with Health and Safety policy.
- Provide retail information, help with displays and retail sales.
- To ensure that a high standard of service is maintained throughout the Spa.
- Excellent telephone etiquette and guest service skills.