房務部 辦事員 Housekeeping Coordinator

•接聽房務部辦公室的所有電話。
•協調和分配房客請求並確保其得到解決。
•通過持續為客房經理提供所需房間優先級的更新，管理提前到達/貴賓的特殊要求
•確保滿足客人的需求和合理的要求。
•按照主管的指示執行其他任務。

• Answer all telephone calls coming into the Housekeeping office.
• Coordinate and distribute guest requests and ensure they are addressed.
• Manage early arrivals/VIPs’ special requests by continuously providing update for Housekeeping Managers on priority of rooms needed
• Ensure guest needs and reasonable requests are met.
• Carry out other tasks as directed by your supervisor.