FBS Customer Care & Presales Representative

Looking to build a career in customer service?

Join one of the largest insurance providers in the U.S. and become part of a growing team.

We're seeking motivated bilingual professionals who can engage customers, qualify leads, and help drive business growth.

Job Functions

• Contact and qualify prospective customers
• Support inbound sales activities
• Transfer qualified opportunities to licensed specialists
• Provide exceptional customer service on every interaction
• Work across multiple systems while meeting productivity goals

Requirements

• Advanced English and Spanish skills
• At least 1 year of customer service, sales, or call center experience
• Strong interpersonal and relationship-building skills
• Goal-oriented and sales-minded approach
• Ability to thrive in a fast-paced environment
• High School diploma
  

Preferred:

• Experience providing customer support or sales support within a high-volume, complex environment

• Experience in outbound calling or lead qualification

• Experience in insurance or related field

Benefits

Competitive compensation and benefits package:

1. Competitive salary and performance-based bonus

2. Comprehensive benefits package: Grocery vouchers, restaurant vouchers, SGMM, etc.

3. Dynamic and inclusive work culture within a globally renowned group

4. Private Health Insurance

5. Paid Time Off

6. Training & Development

Note: Benefits differ based on employee level.

Take the next step in your career and apply now!