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Ferman Management Services

Ferman Buick GMC of Wesley Chapel- Service Technician

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Description

Position Summary

The Service Technician is responsible for diagnosing, repairing, and maintaining guest and dealership vehicles according to manufacturer specifications and dealership quality standards. This role ensures vehicles are serviced efficiently and safely while delivering high-quality workmanship and supporting overall guest satisfaction.

Essential Duties and Responsibilities

  • Diagnose vehicle issues using diagnostic tools, equipment, and technical resources.
  • Perform routine maintenance services such as oil changes, brake repairs, tire services, and fluid replacements.
  • Repair and service vehicle systems including engine, transmission, electrical, suspension, and HVAC components.
  • Accurately document all work performed on repair orders.
  • Communicate findings, repair needs, and recommendations to Service Advisors or Shop Foreman.
  • Follow manufacturer repair procedures, technical service bulletins, and warranty guidelines.
  • Maintain tools, equipment, and work areas in a clean and organized condition.
  • Adhere to all dealership safety policies and OSHA regulations.
  • Participate in ongoing training and certification programs as required.
  • Ensure all repairs meet quality standards before vehicle release.
  • Assist with additional service department tasks as assigned.

Skills

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