Ferman Chevrolet Brandon- Experienced Service Technician

Position Summary

The Experienced Service Technician is responsible for diagnosing, repairing, and maintaining guest and dealership vehicles in accordance with manufacturer specifications and dealership quality standards. This position requires strong mechanical and diagnostic skills, the ability to complete repairs independently and efficiently, and a commitment to providing quality workmanship that supports guest satisfaction and Service Department operations.

Essential Duties and Responsibilities

• Diagnose mechanical, electrical, and drivability concerns using diagnostic equipment, technical resources, and established repair procedures.
• Perform maintenance, diagnosis, and repair of vehicle systems including engine, transmission, electrical, braking, steering, suspension, HVAC, and other mechanical systems.
• Complete repairs accurately and efficiently in accordance with manufacturer and dealership standards.
• Perform comprehensive vehicle inspections and identify necessary maintenance, safety concerns, and recommended repairs.
• Verify guest concerns and confirm repairs have corrected the reported condition.
• Accurately document diagnostic findings, repairs performed, parts used, and other required information on repair orders.
• Communicate repair findings, additional service needs, and technical concerns to Service Advisors or the Shop Foreman.
• Follow manufacturer repair procedures, technical service information, warranty requirements, and dealership policies.
• Use diagnostic equipment, specialty tools, hand tools, and shop equipment safely and properly.
• Perform test drives as necessary to diagnose concerns and verify completed repairs.
• Maintain assigned tools, equipment, and work areas in a clean and organized condition.
• Maintain productivity while ensuring repairs meet dealership quality standards.
• Stay current with changing vehicle technology through manufacturer, dealership, and technical training.
• Assist less-experienced technicians with technical questions or repairs when appropriate.
• Follow all dealership safety procedures and applicable OSHA requirements.
• Safely operate guest and dealership vehicles.
• Perform additional duties as assigned.