Ferman Chrysler Jeep Dodge Ram of Wesley Chapel- Experienced Service Technician

Position Summary

The Experienced Service Technician is responsible for diagnosing, repairing, and maintaining guest and dealership vehicles in accordance with manufacturer specifications and dealership quality standards. This role ensures vehicles are serviced efficiently, safely, and accurately while delivering high quality workmanship and contributing to overall guest satisfaction. The ideal candidate possesses strong diagnostic abilities, technical expertise, and a commitment to continuous improvement.

Essential Duties and Responsibilities

• Diagnose vehicle concerns using diagnostic equipment, technical resources, and manufacturer procedures.
• Perform routine maintenance services including oil changes, tire services, brake repairs, fluid exchanges, and scheduled maintenance.
• Repair and service engine, transmission, electrical, suspension, steering, HVAC, and driveline systems.
• Conduct multi-point inspections and identify additional maintenance and repair opportunities.
• Accurately document all work performed, parts used, and recommendations on repair orders.
• Communicate repair needs and findings to Service Advisors and Shop Foreman.
• Follow manufacturer repair procedures, technical service bulletins, and warranty guidelines.
• Maintain productivity, efficiency, and quality standards established by the dealership.
• Properly maintain tools, equipment, and work areas.
• Adhere to all safety requirements, dealership policies, and OSHA regulations.
• Participate in ongoing manufacturer training and certification programs.
• Assist and mentor entry-level technicians when appropriate.