Ferrari Customer Relations Manager
Sytner Group Ferrari Customer Relations Manager
We have an excellent opportunity available for a motivated Customer Relations Manager to join our team at Graypaul Ferrari Birmingham.
The ideal candidate for this exciting role will have a strong background in administration, have excellent customer service skills and have the ability to meet deadlines in a fast-paced environment. You will have an outstanding ability to effectively communicate with key stakeholders, be confident in demanding situations and have the ability to prioritise effectively and organise your own workload to meet tight deadlines.
The role will cover the following: Manage internal databases to ensure accuracy of dataInitial point of contact for all Aftersales enquiriesMonitor customer satisfaction and feedbackRetain customers and encourage repeat businessSupport Sales and Aftersales where possibleProactive in taking internal and external calls...
The ideal candidate for this exciting role will have a strong background in administration, have excellent customer service skills and have the ability to meet deadlines in a fast-paced environment. You will have an outstanding ability to effectively communicate with key stakeholders, be confident in demanding situations and have the ability to prioritise effectively and organise your own workload to meet tight deadlines.
The role will cover the following: Manage internal databases to ensure accuracy of dataInitial point of contact for all Aftersales enquiriesMonitor customer satisfaction and feedbackRetain customers and encourage repeat businessSupport Sales and Aftersales where possibleProactive in taking internal and external calls...