Fiber Pre-Sales Technical Expert

Overview:

We are seeking a highly skilled and motivated Pre-Sales Technical Expert specializing in Fiber home gateway solutions.

In this role, you will collaborate with sales teams, operators, and internal stakeholders to design, propose, and support technical solutions for fiber home gateway products

You will play a key role in understanding customer needs, providing technical expertise, and developing the roadmap of Fiber home gateway solutions.

Key Responsibilities:

• Technical Consultation: Provide in-depth technical consultation to customers and sales teams on Fiber connectivity home gateway solutions, including FTTH (Fiber to the Home), FTTB (Fiber to the Building).
  
• Solution Design: Develop customized Fiber home gateway solutions based on customer requirements, taking into consideration technical feasibility, cost, and deployment timelines.
  
• Proposal Development: Work closely with sales teams to create detailed technical proposals, presentations, and documentation that address customer needs and outline solution advantages, benefits.
  
• Product Expertise: Maintain in-depth knowledge of Fiber optic & Wi-Fi technologies, products, and services, staying up to date with industry trends, standards, and best practices.
  
• Customer Support: Engage with customers during the pre-sales process, conducting technical discussions, presentations, and product demonstrations.
  
• Collaboration: Collaborate with internal engineering and customer’s product team to ensure the technical feasibility and integration of proposed solutions.
  
• RFP/RFQ Support: Assist in responding to Requests for Proposals (RFPs) and Requests for Quotations (RFQs) by providing accurate technical inputs and documentation.
  
• Competitive Analysis: Conduct competitive analysis of Fiber home gateway solutions and technologies to ensure our offerings meet or exceed market standards, and stay informed on emerging technologies.
  
• Training & Education: Provide technical training and product knowledge to sales teams and customers, ensuring a clear understanding of Fixed broadband technologies, home gateway solutions, and industry best practices.
  

Requirements

• Bachelor’s degree in Electrical Engineering, Telecommunications, Computer Science, or a related field.
  
• Proven experience in a pre-sales or technical consulting role focused on Fiber home gateway. Minimum of 10 years of experience in the telecom industry, with 7+ years of experience in FTTx Home Gateway/ONT/ONU solution design, or technical sales roles.
  
• Strong understanding of Fiber optic network architectures, technologies (GPON, EPON, XG(S)-PON), and deployment strategies.
  
• Experience designing and implementing FTTH, FTTB.
  
• Proven experience supporting sales teams and closing deals involving large-scale fixed broadband home gateway projects.
  
• Knowledge of industry standards such as ITU, IEEE, RFC, and other relevant regulatory frameworks.
  
• Knowledge of Wi-Fi networks 802.11ac, 802.11ax, 802.11be with an in-depth understanding of Whole Home Wi-Fi market and solution trends.
  
• Experience with containerized software applications, and familiarity with open platforms such as RDK-B and Prpl for home gateway solutions.
  
• Excellent communication, presentation, and interpersonal skills.
  
• Ability to explain complex technical solutions to both technical and non-technical stakeholders.
  
• Strong problem-solving skills and the ability to work in a fast-paced, customer-facing environment.
  
• Fluent in English.