Field Account Executive

Position Summary

We are seeking a highly motivated Field Account Executive to drive growth in our railcar subscription business throughout the Central Region of North America. This role is responsible for developing new customer relationships, expanding existing accounts, identifying market opportunities, and increasing recurring subscription revenue.

The ideal candidate is a self-starter with strong relationship-building skills, experience in consultative sales, territory development, and a passion for helping customers solve operational challenges. Success in this role requires a combination of strategic thinking, prospecting, excellent customer service, and the ability to develop long-term partnerships with transloading terminal operators, rail shippers, and industrial customers.

Key Responsibilities

Business Development & Sales Growth

• Develop and execute territory growth plans to increase subscription revenue.
• Identify and prospect new customers through cold calling, networking, referrals, and industry outreach.
• Generate and qualify leads within target industries.
• Conduct customer discovery meetings to understand operational needs and identify opportunities.
• Present subscription solutions and value propositions to prospective customers.
• Negotiate pricing, contracts, and service agreements.

Relationship Management

• Build and maintain strong relationships with customers at multiple levels of their organizations.
• Serve as a trusted advisor and primary point of contact.
• Conduct regular customer visits to strengthen partnerships and identify expansion opportunities.
• Collaborate with internal teams to ensure exceptional customer experience and retention.
• Resolve customer concerns quickly and professionally.

Territory Development

• Develop market penetration strategies for assigned geographic regions.
• Analyze market trends, competitive activity, and customer needs.
• Identify underserved accounts and emerging opportunities.
• Maintain a healthy sales pipeline through proactive prospecting and account management.

Industry Engagement

• Represent the company at industry trade shows, conferences, association meetings, and customer events.
• Build relationships with industry stakeholders and influencers.
• Increase company visibility and market awareness within the rail transportation sector.

Account Growth & Retention

• Drive renewal and expansion of existing subscription agreements.
• Identify opportunities for upselling additional services and solutions.
• Monitor customer satisfaction and retention metrics.
• Support long-term customer success initiatives.