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偉拓科技股份有限公司

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Field Application Engineer (GSE BU)

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Description

[Roles & Responsibilities]

  • Identify customer pain points and translate them into clear, specific technical requirements — whether for adapting VAT products to fit new applications or for replacing competitor solutions.
  • Execute and lead product demonstration activities at customer sites; proactively track testing progress to ensure products are fully qualified at the fab on schedule.
  • Respond to customer technical inquiries with accurate, well-reasoned answers covering product application, performance, and compatibility.
  • Act as a trusted technical liaison between VAT and the customer, translating customer needs into product development inputs while aligning VAT engineering solutions with customer expectations.
  • Work closely with Product Managers to define current and future product requirements, helping to protect and grow VAT's market position globally.
  • Maintain regular communication with the HQ Engineering Team to stay up to date on the latest product roadmap, technical developments, and strategic priorities.
  • Support the sales team in acquiring new customers and during technical negotiations; take an active role in shaping product specifications from the technical side.
  • Act as a professional VAT representative in customer engagements, leveraging product and service knowledge to identify opportunities and recommend solutions that support customer success.

[Required Skills]

  • Solid understanding of semiconductor processes and applications.
  • Excellent communication skills — written, verbal, and in presentations (both one-on-one and group settings).
  • Ability to break down complex technical information into clear, concise action items.
  • Strong sense of ownership and follow-through on commitments.
  • Collaborative team player who works effectively across functions and with international teams.
  • Strong problem-solving skills and the ability to manage and resolve conflicts in a constructive, professional manner.
  • Comfortably operating within a global matrix organization and adapting to a fast-changing environment.
  • Skilled at building and sustaining long-term relationships with key customer accounts.

[Minimum Qualifications]

  • 3+ years of experience in an FAE or customer-facing engineering role within the semiconductor equipment, component, or semiconductor manufacturing industry (e.g., etching, deposition).
  • Solid hands-on experience with semiconductor front-end equipment or components.
  • Prior experience working directly with fabs, particularly with leading-edge customers, is a strong advantage.

[Education]
Bachelor's degree or above in Physics, Chemistry, Microelectronics, Mechanical Engineering, Electrical Engineering, or a related semiconductor field.

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