Field Application Engineer (GSE BU)
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Description
[Roles & Responsibilities]
- Identify customer pain points and translate them into clear, specific technical requirements — whether for adapting VAT products to fit new applications or for replacing competitor solutions.
- Execute and lead product demonstration activities at customer sites; proactively track testing progress to ensure products are fully qualified at the fab on schedule.
- Respond to customer technical inquiries with accurate, well-reasoned answers covering product application, performance, and compatibility.
- Act as a trusted technical liaison between VAT and the customer, translating customer needs into product development inputs while aligning VAT engineering solutions with customer expectations.
- Work closely with Product Managers to define current and future product requirements, helping to protect and grow VAT's market position globally.
- Maintain regular communication with the HQ Engineering Team to stay up to date on the latest product roadmap, technical developments, and strategic priorities.
- Support the sales team in acquiring new customers and during technical negotiations; take an active role in shaping product specifications from the technical side.
- Act as a professional VAT representative in customer engagements, leveraging product and service knowledge to identify opportunities and recommend solutions that support customer success.
[Required Skills]
- Solid understanding of semiconductor processes and applications.
- Excellent communication skills — written, verbal, and in presentations (both one-on-one and group settings).
- Ability to break down complex technical information into clear, concise action items.
- Strong sense of ownership and follow-through on commitments.
- Collaborative team player who works effectively across functions and with international teams.
- Strong problem-solving skills and the ability to manage and resolve conflicts in a constructive, professional manner.
- Comfortably operating within a global matrix organization and adapting to a fast-changing environment.
- Skilled at building and sustaining long-term relationships with key customer accounts.
[Minimum Qualifications]
- 3+ years of experience in an FAE or customer-facing engineering role within the semiconductor equipment, component, or semiconductor manufacturing industry (e.g., etching, deposition).
- Solid hands-on experience with semiconductor front-end equipment or components.
- Prior experience working directly with fabs, particularly with leading-edge customers, is a strong advantage.
[Education]
Bachelor's degree or above in Physics, Chemistry, Microelectronics, Mechanical Engineering, Electrical Engineering, or a related semiconductor field.