Field Application Engineer - Round Rock
Summary
Field Application Engineer acting as BizLink's technical contact for customers: reviews high-power cable designs, helps secure design wins, runs testing and preliminary failure analysis, resolves interconnect issues, and supports technical marketing and product presentations. Some travel required.
- Develop and maintain overall technical relationships with customers.
- Review high- power cable designs with design engineers at customers.
- Visit customers frequently to help design products with high performance and low-cost recommendations. Secure design wins and provides customer feedback to internal teams.
- Work with the quality team (QE) and address quality issues locally.
- Conduct testing to replicate failure, inspect product and perform preliminary failure analysis upon request.
- Provide customer service to solve complex interconnect problems and technical inquiries
- Provide technical marketing support for the development and implementation of BizLink’s products
- Create, manipulate, and utilize representations of objects in three dimensions.
- Prepare materials and participate in product presentations
- Assist with the development and growth of our company and engineering resources.
- Continually provide feedback as to how BizLink’s products or services can be improved to enhance our customers’ experience.
- Some travel will be required.
- Handle any other tasks assigned by the reporting manager.