Field Application Manager (12707, Hsinchu Taiwan)

Opportunity Overview
We are seeking an experienced Field Product Specialist Manager to lead the Taiwan Field Product Specialist team and drive product adoption, technical solution positioning, business growth, and customer success for semiconductor test solutions. This role is the key link among customers, Sales, Applications Engineering, Product Management, Product Marketing, and R&D throughout the product lifecycle.

Key Responsibilities
Team Leadership and Capability Development

• Lead, coach, and develop a high-performing team of Field Product Specialists, with clear goals, development plans, accountability, and succession readiness.
• Build team capability in product expertise, technical solution positioning, customer engagement, competitive differentiation, and business acumen.
• Prioritize resources across strategic accounts and opportunities according to customer impact, business value, urgency, and risk.
• Promote a collaborative, inclusive, ethical, and continuous-improvement culture.

Product and Technical Leadership

• Serve as the Taiwan leadership focal point for assigned product portfolios and ensure consistent technical messaging, product positioning, and value propositions.
• Lead technical strategy for complex customer opportunities, evaluations, benchmarks, qualifications, and production ramps.
• Provide direction for critical technical escalations and coordinate cross-functional recovery plans when required.
• Drive technical enablement for Sales, Applications Engineering, and other customer-facing teams.

Customer and Market Engagement

• Build trusted relationships with strategic Taiwan customers, including technical leaders, engineering organizations, and executive stakeholders.
• Understand customer roadmaps, test challenges, investment priorities, and success criteria, then translate them into actionable product and account strategies.
• Capture market trends, competitive intelligence, and emerging technical requirements to identify growth opportunities and business risks.
• Ensure a strong customer experience across evaluation, deployment, production, and ongoing product adoption.

Business Growth and Sales Partnership

• Partner with Regional Sales Managers and account teams to develop account strategies, identify growth opportunities, and advance technical wins.
• Support opportunity planning, business reviews, product forecasts, and product adoption plans with concise updates on progress, risks, and required actions.
• Drive design wins, product penetration, installed-base expansion, and successful transitions from evaluation to production.
• Coordinate Taiwan execution with global account teams and product organizations for multinational customers.

Cross-Functional and Global Collaboration

• Collaborate closely with Product Management, Product Marketing, Applications Engineering, R&D, Operations, Service, and global field teams.
• Bring the voice of the Taiwan customer into product roadmap, feature prioritization, differentiation, support, and lifecycle decisions.
• Align customer commitments, internal priorities, technical deliverables, and resource plans across a matrixed global organization.
• Share best practices, customer insights, and competitive learnings with regional and global stakeholders.

Operational Excellence

• Establish operating rhythms and performance indicators for opportunity reviews, resource planning, technical execution, and team development.
• Monitor product adoption, technical win progress, customer satisfaction, execution quality, and organizational capacity.
• Improve tools, processes, documentation, and knowledge sharing to increase team effectiveness and scalability.
• Ensure compliance with company policies, information security requirements, and applicable legal and ethical standards.