Field Delivery Manager - London (South East)
Posted Updated
Summary
Field Delivery Manager at IMSERV, a UK energy data and metering specialist. Day to day you lead field technicians installing and maintaining electricity, gas and water meters and data-logging equipment, plus meter readers, across London/South East — running daily operations, driving KPIs and owning customer outcomes.
About the Company
At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services.
About the Role
To effectively manage a team of Field Technicians who install and maintain meter and data logging equipment, a team of Site Visit Agents (Meter Readers) and be responsible for achieving a satisfactory customer outcome by successfully owning the business within the allocated area, running a successful day-to-day operation, and contributing towards the future strategy of the business area.
Responsibilities Understanding and driving performance of the team to meet KPI's in relation to customer experience, installation,...
At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services.
About the Role
To effectively manage a team of Field Technicians who install and maintain meter and data logging equipment, a team of Site Visit Agents (Meter Readers) and be responsible for achieving a satisfactory customer outcome by successfully owning the business within the allocated area, running a successful day-to-day operation, and contributing towards the future strategy of the business area.
Responsibilities Understanding and driving performance of the team to meet KPI's in relation to customer experience, installation,...