Field Deployment Project Manager

Viken Detection is looking for a Field Deployment Project Manager to lead the successful installation and deployment of our industry-leading security and detection systems at customer sites worldwide.

Our Company

Viken Detection provides enabling security imaging and material identification solutions that help law enforcement and safety inspection professionals keep the public safe from drug trafficking, terrorism, and environmental hazardous threats. The company’s innovative vehicle scanners, the OSPREY PortalTM series, and its handheld products, the HBI-120TM, NIGHTHAWK-HBITM, FOXHOUND-HNATM and Pb200i are the recognized leaders in their markets. Viken Detection is headquartered just west of Boston in Burlington, Massachusetts. For more information, visit

Summary

The Field Deployment Project Manager is responsible for planning, coordinating, and executing customer deployment projects from initial kickoff through final acceptance. This individual will serve as the primary point of contact for customers, installation partners, and internal teams, ensuring projects are completed safely, on time, within budget, and to customer expectations.

This role combines project management, customer engagement, field operations, and technical coordination. The ideal candidate is organized, proactive, and comfortable working in dynamic environments while managing multiple priorities simultaneously.

• Lead deployment projects through the full project lifecycle, including planning, scheduling, execution, installation, commissioning, and customer handoff.
• Develop and maintain project schedules, budgets, resource plans, and deployment documentation.
• Serve as the primary customer-facing project lead throughout deployment activities.
• Coordinate activities across Engineering, Operations, Manufacturing, Supply Chain, Service, and external installation partners.
• Manage project risks, identify potential obstacles, and implement mitigation plans to ensure successful project execution.
• Support onsite installation and deployment activities and provide leadership during critical project milestones.
• Facilitate project meetings, status reviews, and post-deployment lessons learned sessions.
• Monitor project costs and ensure projects remain within approved budgets.
• Track project deliverables and maintain accurate records of installation progress, customer feedback, and action items.
• Work closely with technical teams to resolve field issues and support successful system acceptance.
• Assist in developing and improving deployment processes, tools, and best practices.
• Support domestic and international customer deployments as required.