Field Engineer- IT & Telecoms

Field Engineer – IT & Telecoms

Blackburn (Office & Field-Based – North West / UK Wide) | Full-Time

Who are Claritel

Claritel is a trusted provider of managed IT, cyber security, telecoms and network connectivity services for small and medium-sized businesses across the UK. Established in 2011, we have built a strong reputation for delivering exceptional service and innovative solutions tailored to our clients' needs. With over 10% year on year growth for several years, we are on an exciting trajectory and have ambitious plans to continue this momentum.

We work with a diverse client base across multiple sectors, helping them grow, increase efficiency and reduce risk through technology. Our success is driven by our people, a team that is passionate, committed and dedicated to delivering an exceptional experience.

About the Role

We are looking for a skilled and motivated Field Engineer to join Claritel. This hands-on role involves delivering IT and telecoms installations, maintenance, and support across a wide range of client environments, acting as the face of the business on-site.

The role also includes office-based project work and additional support to the service desk.

The successful candidate must have a full UK driving license and access to a car, although a company vehicle will be provided for site visits.

Key Responsibilities

• Install and test structured cabling (Cat5e, Cat6, Cat6a, fibre)
• Deploy IT and telecoms equipment (computers, network, Wi-Fi, VoIP)
• Build out cabinets/racks and ensure professional cable management
• Conduct site surveys and recommend improvements
• Diagnose and resolve on-site technical issues
• Support installations, upgrades, and relocations
• Communicate clearly with clients and provide excellent service

What We're Looking For

• Strong technical knowledge of IT, networking, and cabling
• Excellent problem-solving skills
• Ability to work independently
• Strong communication and customer service skills
• High attention to detail

Desirable Experience

• Field engineering and cabling experience
• Experience within an MSP background
• Strong Windows, networking, and VoIP knowledge
• Exposure to cybersecurity and best practices

Additional Requirements

• Full clean UK driving licence
• Clean DBS check
• Willingness to travel and work flexible hours