Field Maintenance Technician

About Chartis Federal

Chartis Federal is a premier systems engineering and integration firm specializing in mission-critical IT and communications solutions for law enforcement, homeland security, and defense. As a trusted prime contractor with over $160 million in task order awards, we operate across 22 states and support essential government missions worldwide.

Our commitment to excellence has fueled our year-over-year growth, earning us recognition twice as a Washington Technology FAST 50 company and securing a place on the Inc. 5000 list for five consecutive years. At Chartis Federal, our mission is clear: keeping heroes safe and connected on the battlefield, on the border, and in our backyards.

Position Summary

Chartis Federal is seeking a Field Maintenance Technician to perform preventive and corrective maintenance, fault isolation, and sustainment support for U.S. Customs and Border Protection’s mobile surveillance systems, approximately 165 Mobile Video Surveillance Systems (MVSS/MVSS-R) and 90 Mobile Surveillance Capability systems (MSC/MSC-Lite), supporting U.S. Border Patrol operations along the southern and northern borders.

This role performs hands-on maintenance, troubleshooting, and repair of mobile surveillance platforms, tactical communications and Land Mobile Radio (LMR) equipment, and associated command-and-control systems to reduce downtime and sustain operational availability for Border Patrol Agents.

Responsibilities

• Perform preventive and corrective maintenance, fault isolation, and removal/replacement of failed Line Replaceable Units (LRUs) on mobile surveillance, tower, and sensor network systems
• Troubleshoot and restore proprietary system software to full operational capability
• Assist Sector Fleet with recovery of surveillance systems and equipment mounted on disabled trucks
• Operate within CBP sustainment support facilities, managing forward-deployed spares
• Complete Organizational and Intermediate Level maintenance per system maintenance manuals, maintenance plans, and SOPs
• Document all maintenance actions, inventory, and asset condition in the Integrated Logistics Support System (ILSS)/Maximo
• Support installation, integration, testing, programming, and troubleshooting of LMR and tactical communications equipment
• Escalate maintenance issues that cannot be resolved locally to the immediate supervisor within 48 hours
• Provide Help Line telephonic support during normal business hours (0600–1800 local time)
• Travel locally/regionally (up to 25%) within the assigned area of operation to maintain surveillance technologies
• Operate specialized tools and equipment (gantry cranes, pallet jacks, hoists, forklifts) in support of sustainment activities
• Climb ladders and mobile systems safely to perform maintenance and repairs at elevated heights