Field Operations Coordinator
Temporary Full time position.
Description:
A Field Operations Coordinator is expected to provide administrative support between Field Service Operations and other departments at Essintial Enterprise Solutions. The ideal candidate should excel in organization, communication, and adaptability. A background in computer hardware or IT technician experience, especially in IT infrastructure, cabling, or networking, is a plus but not required. Field resource management a plus. Proficiency in data entry and Microsoft Office is essential, alongside the ability to work autonomously and collaboratively in a fast-paced IT environment. This is an entry-level opportunity ideal for someone eager to learn. We provide hands-on training and mentorship for candidates who are motivated and dependable, even without prior experience. Flexibility in working hours during peak times is also a key requirement. This is not remote; this is an onsite position with your team, dress code business casual.
Responsibilities:
- Assist in recruiting, interviewing, and placing candidates in cabling project roles.
- Communicate with company Field Service Technicians by phone and email daily.
- Utilize IT tools and software, particularly focusing on Microsoft Excel and Word for tech documentation.
- Coordinate and schedule tech meetings, appointments, and candidate interviews
- Collaborate with Project department to ensure seamless tech operations and effective communication.
- Act as a Jr. Tech manager to ensure efficient tech coaching, management, and conflict resolution
- Prioritize and assign resources efficiently to optimize technician schedules and meet operational goals.
- Utilize internal tools, spreadsheets, and dispatching systems to identify and assign available technicians based on service requirements and geographic location.
- Flexibility and adaptability to handle changing priorities and responsibilities. And execute efficiently in a fast-paced environment
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