Field Operations Performance Director, Mitie Fire & Security
Posted
Job summary
The Field Operations Performance Director is the senior executive lead for performance transformation, execution assurance and continuous improvement across Field Operations. The role exists to force multiply the effectiveness of the Field Operations leadership structure by converting data and frontline insight into prioritised interventions, disciplined delivery and measurable operational improvement.
This is a horizontal executive role with genuine influence and clear decision rights. It is not a divisional P&L or shadow operational leadership role. Functional Directors retain end-to-end accountability for revenue, gross profit, customers, people, capacity, safety execution, forecast, work bank and delivery commitments. The Field Operations Performance Director assures execution, challenges the credibility of recovery plans, closes cross-functional dependencies and escalates material gaps that lack an owner, action or date.
The Field Operations Performance Director is the senior executive lead for performance transformation, execution assurance and continuous improvement across Field Operations. The role exists to force multiply the effectiveness of the Field Operations leadership structure by converting data and frontline insight into prioritised interventions, disciplined delivery and measurable operational improvement.
This is a horizontal executive role with genuine influence and clear decision rights. It is not a divisional P&L or shadow operational leadership role. Functional Directors retain end-to-end accountability for revenue, gross profit, customers, people, capacity, safety execution, forecast, work bank and delivery commitments. The Field Operations Performance Director assures execution, challenges the credibility of recovery plans, closes cross-functional dependencies and escalates material gaps that lack an owner, action or date.