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Quality by Design

Field Operations Supervisor – Commercial Landscape Maintenance

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Description

Quality By Design, Inc. is seeking an experienced, motivated, and hands-on Field Operations Supervisor to oversee commercial landscape maintenance operations throughout Central Florida.
The ideal candidate will have a strong background in commercial landscape maintenance, proven experience supervising multiple crews, and the ability to manage daily field operations while maintaining high standards of quality, productivity, safety, and customer satisfaction.
This position requires a proactive leader who can effectively coordinate personnel, equipment, and resources, resolve operational challenges, and ensure that properties are maintained according to company standards and customer expectations.

Field Operations & Crew Management

  • Oversee daily commercial landscape maintenance operations across multiple properties and job sites.
  • Supervise crew leaders and field personnel to ensure efficient, productive, and high-quality performance.
  • Coordinate daily schedules, staffing, equipment, materials, and resources to meet operational requirements.
  • Monitor employee attendance, productivity, work quality, and overall crew performance.
  • Ensure all assigned maintenance services are completed on schedule, within established labor budgets, and according to company standards.
  • Identify operational challenges and implement effective solutions to improve efficiency and performance.
  • Maintain accurate field reports and communicate operational updates to management.

Quality Control & Customer Relations

  • Conduct routine property inspections to ensure landscape maintenance standards are consistently met.
  • Oversee mowing, edging, trimming, pruning, weed control, and general landscape maintenance activities.
  • Identify landscape deficiencies, plant health concerns, and maintenance issues, and coordinate timely corrective actions.
  • Ensure commercial properties, homeowners associations (HOAs), and managed communities are maintained to customer specifications.
  • Establish and maintain positive working relationships with property managers, HOA representatives, and customers.
  • Respond professionally and promptly to customer concerns, service requests, and operational issues.
  • Conduct follow-up inspections to ensure corrective work is completed satisfactorily.

Leadership & Employee Development

  • Provide daily direction, coaching, and support to crew leaders and field employees.
  • Train employees on proper landscape maintenance techniques, equipment operation, productivity expectations, and safety procedures.
  • Promote accountability, teamwork, professionalism, and a positive work environment.
  • Assist with employee performance evaluations, corrective actions, and workforce development in coordination with management and Human Resources.
  • Identify opportunities to improve crew performance, operational efficiency, and service quality.

Safety, Equipment & Operational Compliance

  • Enforce company safety policies, procedures, and applicable workplace safety requirements.
  • Conduct regular field safety inspections and address unsafe working conditions or practices.
  • Ensure proper operation, care, and maintenance of company vehicles, tools, and landscaping equipment.
  • Coordinate equipment repairs, preventative maintenance, and replacement needs.
  • Ensure workplace incidents, injuries, and vehicle accidents are reported promptly in accordance with company procedures.
  • Promote responsible use of company resources and minimize unnecessary equipment downtime and operating costs.

Required Qualifications

  • Previous experience in commercial landscape maintenance operations.
  • Demonstrated supervisory experience managing multiple landscape maintenance crews.
  • Strong knowledge of commercial landscape maintenance practices, plant care, and landscaping equipment.
  • Proven ability to coordinate personnel, schedules, and resources across multiple properties.
  • Strong leadership, problem-solving, organizational, and time-management skills.
  • Excellent communication and customer service skills.
  • Ability to work independently, prioritize competing demands, and make sound operational decisions.
  • Ability to work outdoors in Florida weather conditions and travel regularly between assigned properties.
  • Valid driver's license with an acceptable driving record in accordance with company vehicle policies.

Preferred Qualifications

  • Bilingual proficiency in English and Spanish.
  • Experience maintaining commercial properties, HOA communities, and professionally managed landscapes.
  • Familiarity with landscape irrigation systems, turf management, and plant health.
  • Experience monitoring labor productivity, budgets, and operational performance.

Skills

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