Field Secretary II
Summary
Provides administrative support, handles customer inquiries, and prepares reports using office software in a corporate insurance environment.
*Under general supervision, provides clerical and administrative support in order to meet the administrative needs of department management and staff.
*Resolves Customer inquiries. This may include any type of Customer service applicable to the department, including calls from Company switchboard, billing, claim and policy issues.
*Prepares reports, memoranda and other correspondence, utilizing word processing, spreadsheets and graphical software applications; maintain organized files for manager or department; plan and schedule travel and departmental meetings; prepare expense reports; monitor and order office supplies; verify and pay invoices; prepare and distribute minutes of meetings, shipping materials and complete other projects as directed.
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