Field Service Engineer

ARM CAMCO is currently seeking a Field Service Engineer to join our team. The Field Service Engineer role is tasked with providing the necessary technical skill, organization, and leadership to complete assigned projects both onsite at customer locations and in the shop. Key to success in this role is completing projects according to plan and specifics, safely, on time, of exceptional quality, thinking always about customer satisfaction. The Field Service Engineer role is required to travel to customer locations on a frequent basis.

Primary Responsibilities:

• Design, develop, and/or test electrical systems and components for various types of client applications (i.e., transformers, breakers, cables, panels, relays, etc.) either in the field or shop, following appropriate procedures.
• Effectively use field testing equipment such as Insulation Resistance, Hi-pot, DLRO, Relay Calibration & Transformer Test Equipment
• Troubleshoot and resolve electrical equipment failures in existing systems.
• Supervise field jobs.
• Prepare reports for field jobs through documentation obtained while on site and send completed reports with summaries to customers.
• Create and maintain technical documentation for designs, specifications, and work progress.
• Conduct feasibility studies and cost analysis for potential projects.
• Accurately enter project work time and maintain project data in the ERP system.
• Work safely at all times while following appropriate OSHA, MSHA, CAMCO and customer specific rules and regulations.
• Follow ISO 9001 and NETA standard procedures to ensure quality standards are met.
• Effectively communicate with internal team members, external partners, and clients to ensure that all client needs are met or exceeded.