Field Service Engineer, Central (Dallas, TX)
Why Work at SMA America
Power the future. Build your career at SMA America.
As the U.S. subsidiary of SMA Solar Technology AG, we have been at the forefront of solar inverter technology since 1981, developing solutions that make photovoltaic power plants simpler, more reliable, safer, and more cost effective. Headquartered in Rocklin, California, SMA America has spent more than two decades helping homes, businesses, and utilities across the country generate clean, reliable power. We are the only inverter manufacturer in the world offering solutions for every system size, from residential rooftops to large scale utility plants, backed by more than 1,500 patents and a presence in over 190 countries.
Innovation is only part of the story. We invest in our people, create room to grow, challenge conventional thinking, and protect a culture where teammates genuinely care about each other and the work. We hire capable people and give them the space to do the job, with clear expectations, open door leadership, and real autonomy.
If you are passionate about driving positive change and want a career where you can take ownership of your work, we would love to meet you. Together, we are not just part of the energy transition, we are helping drive it forward.
Field Service Engineer, Central (Dallas, TX)
LOCATION AND WORK MODEL
This position is field based and covers the Central region. Candidates must currently reside in the Dallas and Fort Worth, Texas metropolitan area. This position requires significant regional travel, with occasional travel elsewhere in the United States.
WORK AUTHORIZATION
Applicants must be authorized to work in the United States on a full time basis. SMA America does not offer employment visa sponsorship of any kind, including H-1B, OPT, CPT, or TN visas. Candidates who currently require or will in the future require visa sponsorship are not eligible for this role. Candidates operating under a temporary work permit or any visa tied employment authorization are also not eligible.
AI-GENERATED APPLICATION MATERIALS
We review all resumes and application materials for AI generated content. Submissions that show evidence of AI manipulation, including AI written resumes, cover letters, or responses, will be disqualified from consideration without further review. We want to hear your authentic voice and see your genuine experience.
RECRUITMENT FRAUD NOTICE
All SMA America openings are posted on our official careers page and all recruiter communication comes from an @sma-america.com address. We never request payment, banking information, or a Social Security number during the recruitment process. If you are contacted about an SMA America role from a personal email account, or asked for any of the above, please forward the message to HRGeneralmailbox@sma-america.com.
PURPOSE OF THE POSITION
The Field Service Engineer commissions, troubleshoots, and repairs SMA utility inverters in the field, and performs warranty repairs across assigned sites in the Central region. The role also covers operation and maintenance activity, performance data analysis, and building working knowledge of utility inverter applications.
PRIMARY DUTIES / RESPONSIBILITIES
- Assists with commissioning, troubleshoots, repairs, and analyzes SMA America's utility inverters in the field, by email, telephone, and site visits.
- Works regularly with high voltage DC electricity, three phase power, and the relevant software and firmware of the inverters.
- Assists with, performs, and maintains maintenance activities in accordance with the SMA product maintenance manual on assigned sites, consistent with SMA customer contractual obligations.
- Develops a detailed knowledge of SMA's utility inverter products, associated SMA accessories, and third party accessories sold by SMA for use with the inverters.
- Maintains an accurate inventory count of spare parts provided by SMA.
- Maintains a high level of customer satisfaction while striving to lower the costs of field service.
- Other duties as may be required or assigned.
REQUIRED QUALIFICATIONS
- Current residence in the Dallas and Fort Worth, Texas metropolitan area.
- At least 3 years of experience in electrical, electronic, and/or network communications.
- A bachelor's degree in a technical field, or equivalent experience working in the renewables industry.
- Ability to work nonstandard business hours and a nonstandard schedule as needed to support service customer contracts.
- Ability to meet the travel requirements of the role.
PREFERRED QUALIFICATIONS
- Prior experience in the renewable energy industry.
- Knowledge of solar and alternative energy markets.
- Knowledge of the National Electric Code.
- Ability to analyze and solve problems effectively.
PHYSICAL REQUIREMENTS
While performing the duties of this job, the employee is constantly required to travel, stand, walk, talk, hear, look, smell, and see. The employee is occasionally required to sit, reach above the shoulder, stoop, bend, squat, and kneel, and must routinely lift up to 50 pounds. The work environment is constrained to a field service environment, with occasional functions in a corporate office. While performing the duties of this position, the employee is occasionally exposed to electrical hazards and to weather of extreme temperatures. The noise level in the work environment is usually moderate.
Extent of responsibility: Regional.
WE OFFER
- Compensation: $33.00 to $35.50 per hour, dependent on experience and qualifications.
- Comprehensive benefits including health, dental, and vision coverage, including $0 premium options.
- Work Model: Field based, with a home office in the Dallas and Fort Worth, Texas metropolitan area.
- 401(k) plan with company match.
- Opportunities for professional development and training.
- Inclusive, collaborative, and innovative work environment.
Our EEO Policy
We are an equal opportunity employer and we make our employment decisions on the basis of merit and without regard to one's race, color, creed, sex (includes gender, pregnancy, childbirth and related medical conditions), gender identity, religion, marital status, age (over 40), national origin or ancestry, physical or mental disability (includes HIV/Aids), medical condition (cancer, genetic characteristics), veteran's status, sexual orientation, or any other consideration made unlawful by law.
In accordance with applicable law protecting qualified individuals with known disabilities, SMA will attempt to reasonably accommodate qualified applicants with known disabilities, unless doing so would create an undue hardship on SMA. Any qualified applicant with a disability who believes he or she requires an accommodation in order to perform the essential functions of the job for which he or she is applying should identify the accommodation(s) needed in the application.
Our Privacy Policy
During your job application or recruitment process with us: (a) SMA may collect your personal information directly from you, such as when you submit your application and resume on our online portal or when you have job interviews with us. We may also obtain your personal information from third parties, including but not limited to your former employers, background or employment check service providers or third-party recruiters; and, (b) SMA may use or process applicants' personal information for relevant purposes including but not limited to general communications with you, identity verification, background or employment checks, determination of eligibility, and making hiring decisions. For successful job applicants who become SMA's staff, we may retain and integrate your personal information collected during the recruitment process into your records at SMA.
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act of 2018, as amended including by the California Privacy Rights Act of 2020, and its implementing regulations (the "CCPA"). This Company Personnel and Covered Individuals Privacy Notice for California Residents issued by SMA is applicable to you and explains your CCPA rights and our collection, use or disclosure of your personal information.
If you have any question regarding our privacy policy, please contact us at US_DataPrivacy@sma-america.com
Skills
As published by greenhouse · 25 questions · 5 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Location
Short answers (12)
- What is your current location, city and state?
- What is your current or most recent employer and job title? optional
- Do you have any personal or professional relationship with anyone who currently works or has previously worked at SMA America? If yes, please give the name and the nature of the relationship. If no, please write no. optional
- Are you currently employed? If no, what was your last day worked? optional
- If yes, how long is that notice period? optional
- What is the earliest date you could start? optional
- If this role would require you to relocate, are you able to do so, and what timeline would you need? optional
- How many total years of experience do you have in this field? optional
- Which industries have you worked in? optional
- What is your ideal compensation? Please state whether the figure is hourly or annual.
- What is the lowest compensation you would accept? Please state whether the figure is hourly or annual.
- Are you currently in process with other organizations? If so, please share any timelines I should be aware of. optional
Pick from a list (8)
- Are you legally authorized to work in the United States on a full time basis?
- Do you now, or will you at any point in the future, require employer sponsorship to work in the United States?
- Is a notice period required with your current employer, yes or no? optional
- Do you currently reside within a reasonable commuting distance of the work location listed in the job posting? optional
- Are you able to meet the travel expectations outlined in the job posting, yes or no? optional
- Are you available to work core business hours on a consistent basis, yes or no? optional
- If the job posting includes nonstandard hours or on call availability, are you able to meet that expectation? optional
- Are you able to successfully complete a background check, employment verification, and a pre employment drug screen as conditions of hire, yes or no?
Written answers (5)
- Please list your last three employers. For each one, give the company name, your job title, the month and year you started, and the month and year you ended. Write present if the role is current. optional
- Which parts of this role have you done before? Please be specific about the equipment, systems, and type of work rather than listing general skills. optional
- Which tools, software, test equipment, and systems have you used in your work? optional
- What is your interview availability? Please give specific days and dates over the next two weeks, a start and end time for each, and your time zone. optional
- Do you have any questions or concerns at this stage? optional