Field Service Engineer
Summary
On-site engineer servicing, repairing, and installing Danaher’s products or IT solutions, diagnosing failures, and escalating complex issues while ensuring customer support within a defined territory.
Conducts service, repair and/or installation of products or IT solutions at customer site, including electrical and mechanical testing, in accordance with maintenance contracts. Diagnoses system failures and determines most cost-effective solution. Escalates complex issues to greater level of technical support or quality reporting system. May develop new customer service/product agreements. Responds to customer support calls within an assigned territory.
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