Field Service Engineer – Data Center Server Hardware
Summary
Field Service Engineer diagnosing and repairing enterprise server hardware on-site at customer data centers, with up to 50% travel and strict SLA compliance.
Super Micro Computer is seeking a Service Engineer to support enterprise IT hardware, diagnose issues on-site, and travel up to 50% to customer data centers. You will provide front-line technical direction and ensure repairs meet strict SLA requirements.
The role requires strong hands-on experience with server hardware, impeccable SOP adherence, and clear, factual communication with customers. A valid driver's license and readiness to travel are essential.