Field Service Engineer (FSE)(U.S. Citizenship Preferred)

1.Installation & Relocation: Execute new tool installation, utility hook-up, and relocation with precision re-calibration to ensure equipment performance meets specification.
2.Process Verification & Sign-Off: Support customer process verification for wet etching and cleaning applications and drive punch-list closure to achieve first-time SAT sign-off.
3.Troubleshooting & Emergency Response: Perform root-cause analysis and On-Call response within committed SLAs to minimize unplanned downtime and safeguard customer yield.
4.Service Operations & Customer Satisfaction: Act as the on-site technical interface, complete Field Service Reports, and sustain customer trust and satisfaction.
Note: This position requires U.S. citizenship.