Field Service Engineer

Field Service Engineer (X-Ray)

Job Summary

Using established company guidelines, perform on-site installation, preventive maintenance, routine repair and calibration of company’s products and equipment. Installs and services KMHA products in an assigned territory.

Essential Functions/Responsibilities

• Performs on-site installation, preventive maintenance, routine repair and calibration of company’s products and equipment.
• Provides support to KMHA sales, service and management teams.
• Serves as customer contact on technical and service related problems.
• Isolates start-up malfunctions and takes corrective action.
• Train customer personnel in equipment operation and maintenance.
• Represents company in dealings with customers.
• Prepares daily logs and reports of work performed.
• Assigned projects are diverse in problem solving.
• Experience with installation and service of CR/DR modality products.
• General knowledge and understanding of DICOM.
• Preferably experience with construction and service of X-Ray rooms and /or portable products.