Field Service Engineer (m/f/gn)

This role involves installing, servicing, and maintaining our products on vehicles of various OEMs at customer sites and providing excellent customer service. Daily tasks would consist of:

• Participation in pre-sales activities such as proof of concept and pilot installations
• Installation of our product solutions at renowned customer locations
• Provision of local after-sales support for customers
• Service and maintenance of our products
• Response to service requests
• Accurate completion of service worksheets, reporting the progress of cases in our cloud-based case management system, and controlling the stock of parts

• Technical experience with products that combine an intelligent interaction of hardware, software, sensors, and wireless technology
• Experience with electrical, hydraulic, and mechanical systems
• Several years of experience in material handling or intralogistics
• Professional communication skills
• Self-motivated with effective planning and organisational skills
• A full UK driving licence is required

• A very competitive salary
• Car allowance
• The opportunity to work from home
• Mechanical and digital equipment required for your daily tasks
• Industry-leading technical training to ensure you have the knowledge and tools to do your job
• Flexible working hours
• Working with prestigious international customers
• Family-friendly working arrangements
• A vibrant and motivated team
• Quick decision-making processes
• Regular employee events

Sounds interesting?
We look forward to receiving your informative application (cover letter and CV) with details of your salary expectations and availability/notice period to bewerbung@elokon.com