Field Service Engineer (Metrology & Inspection Equipment)
Industry: Semiconductor Equipment / Field Service
Our client, a global semiconductor equipment provider, is looking for a Field Service Engineer to support metrology and wafer inspection tools installed at customer fabs. This role involves hands-on installation, qualification, troubleshooting, and maintenance of precision inspection equipment in a live production environment.
What You'll Do
- Perform on-site installation, qualification, and acceptance testing of metrology/inspection tools at customer fabs
- Diagnose and resolve equipment faults to minimize tool downtime and maintain production throughput
- Conduct preventive and corrective maintenance in line with OEM specifications
- Support tool calibration and performance verification to meet customer process requirements
- Liaise directly with customer engineering teams to understand issues, prioritize fixes, and communicate status
- Escalate complex technical issues to OEM back-end support/engineering teams as needed
- Maintain accurate service records, technical documentation, and reports
- Provide end-user training on equipment operation and troubleshooting
Core Key Skills
- Diploma/Degree in Electrical, Electronic, Mechanical, or Mechatronics Engineering (or equivalent)
- Hands-on field service experience with semiconductor metrology or wafer inspection equipment
- Experience installing, qualifying, or troubleshooting precision optical/laser-based inspection systems
- Strong troubleshooting methodology (root cause analysis, structured problem-solving)
- Comfortable working in cleanroom environments and following strict safety/quality protocols
- Willingness to travel between customer sites and support on-call/standby coverage
- Good communication skills for direct customer interaction
Nice to Have
- Experience with a recognized metrology/inspection OEM platform
- Prior experience working inside a wafer fab (as OEM vendor or fab employee)
- Familiarity with SPC/FDC data monitoring tools