Field Service Engineer

As a Field Service Engineer, you will play a crucial role in ensuring the optimal performance and satisfaction of our customers by providing expert service and support for FT-IR, FT-NIR, and Raman systems, as well as related accessories. Your responsibilities will include:

>> Installation and Configuration: You will be responsible for the installation of FT-IR/FT-NIR/Raman systems and accessories at customer facilities, ensuring they function in accordance with specifications.
>> Maintenance and Repairs: Conduct on-site repairs and routine maintenance of our products at customer locations, guaranteeing uninterrupted operation.
>> Customer Training: Familiarize and train customers on the operation and maintenance of our equipment to empower them to maximize their utilization.
>> Acceptance and Sign-off: Work closely with customers to secure their acceptance of installations and obtain sign-offs for repair and maintenance work performed.
>> Customer Communication: Serve as a vital communication link between