Field Service Engineer (Vision systems)

Marchesini Group Ukraine LLC, the Ukrainian representative office of Marchesini Group SpA (Italy), is looking for a skilled and motivated Field Service Engineer on behalf of its subsidiary company, SEA Vision, a global leader in vision inspection and traceability systems for the pharmaceutical industry, to support our growth and expand our operations in Ukraine.
https://www.marchesini.com/en

About SEA Vision
Founded in 1995 in Pavia, Italy, SEA Vision is a leading global provider of vision and traceability systems for pharmaceutical companies and packaging machine manufacturers. Today, our international team counts more than 400 professionals worldwide.
https://seavision-group.com/

Role: As a Field Service Engineer, you will combine on-site technical support for our local clients with remote assistance for global projects.

Key Responsibilities:

• Installation & Maintenance: Install, configure, and maintain vision and traceability systems on pharmaceutical packaging lines (both on-site in Ukraine and remotely worldwide).
• Technical Support: Provide remote and on-site troubleshooting, software and hardware debugging for PC-based and Windows systems.
• Customer Training: Conduct technical training sessions for clients' engineering and production teams.
• Analysis & Reporting: Create detailed technical reports, analyze system problems, and provide effective solutions.

General Requirements:

• Education: Bachelor’s or Master’s degree in Computer Engineering, Electronic Engineering, Biomedical Engineering, or a related technical field.
• Languages:
• Ukrainian — Native/Fluent.
• English — Excellent spoken and written (B2+), capable of handling technical documentation and communication with global teams/clients.

Technical Skills:

• Robust knowledge of Windows OS and PC hardware configuration.
• Fundamental knowledge of OOP (Object-Oriented Programming) concepts and Microsoft SQL Server databases.
• Good understanding of main Network Protocols.

Mobility & Soft Skills:

• Readiness for national and short international business trips (up to 50 days per year).
• Strong analytical and problem-solving skills, initiative, flexibility, and a goal-oriented mindset.
• Excellent communication skills and a great teamwork attitude.

Experience:

• Experience with Computer Vision / Vision Inspection systems (any industry or application is acceptable; specific pharmaceutical vision experience is a plus but not mandatory).
• Understanding of packaging machines, packaging processes, or the pharmaceutical industry would be an advantage.

What We Offer:

• Opportunity to work with high-tech, cutting-edge vision and traceability systems.
• Professional growth within an international environment.
• Dynamic work combining local client interaction and global project involvement.
• Official employment and a competitive salary.
• Comfortable office in the city center.
• Partial compensation for meals.
• We provide a corporate laptop and cover business phone expenses.