Field Service Project Manager - Marine and Power in Stockport, United Kingdom

NMS Recruit are seeking a Field Service Project Manager for a leading Global OEM in the Marine and Power Industry. You will be responsible for the day-to-day management and delivery of customer service orders, customer contracts, and LTSA's, including technical and commercial aspects for UK and overseas service orders and contracts for the Marine & Power Industry and On-Site Recovery business sectors. This role involves overseeing planning, execution, and invoicing to ensure successful delivery within budget, compliance, and customer satisfaction. The role is ideal for an existing Project Manager or a Field Service Engineer seeking a transition into Project Management.

Key Tasks & Responsibilities
Management of all aspects of customer field service orders (the contract) from planning through to final invoicing to ensure execution in line with the order/contract and managing all commercial requirements which includes but not limited to:

Managing Customers & Interfaces
Act as the first point of contact for customers regarding service orders, contracts, spares, repairs, and upgrades.
Ensure clear and effective communication with internal and external stakeholders throughout the contract lifecycle.
Attend customer site visits and commercial meetings as required to maintain relationships and ensure alignment.

Managing Enquiries & Quotations
Evaluate and assess initial enquiries, collaborating with internal teams.
Prepare detailed quotations, including tender approval documents with cost and margin considerations, delivery plans, and risk mitigation strategies.
Present bids to customers positively and enthusiastically, ensuring alignment with business objectives.

Mobilising, Delivering & Maintaining Projects
Coordinate and manage all relevant activities between internal/external customers, sub-contractors, and field engineers.
Manage spare parts requirements and sub-contract supply for project activities.
Ensure projects are executed safely, on time, and within budget while adhering to company policies and regulatory requirements.

Improving Order Intake
Identify opportunities for emergent works and support growth strategies.
Work closely with customers to understand their needs and propose cost-effective solutions.

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