Field Service Tech IV

Job Description Candidate must be able to be granted and retain a Top Secret/SCI clearance. Provide technical support to both local and remote end-users with the installation and troubleshooting of hardware/software and networking components to meet individual computer needs Perform root-cause analysis to diagnose, troubleshoot and resolve issues, and/or route through proper escalation channels, as needed Provide audio-visual support for the on-site conference center and additional meeting …