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ARNOLD MACHINERY COMPANY

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FIELD SERVICE TECH Material Handling (46053)

Open 44d

Field Service Technician (Material Handling) - $2000 Signing Bonus

Position Overview:

At Arnold Machinery, we understand that true customer satisfaction is only achieved with a dedicated and skilled team behind the scenes. As a Field Service Technician, you’ll be a key player in maintaining our esteemed reputation across the western United States. With comprehensive training provided, you’ll help us deliver unparalleled machinery support and service.

Essential Job Functions:

  • Driving and Transportation: Maintain a good driving record to travel to customer locations for forklift and material handling equipment repairs.
  • Communication Skills:
    • Verbal: Effectively communicate with internal and external customers regarding service details, issues, and resolutions.
    • Written: Prepare clear and accurate documentation for customers, dispatchers, peers, and supervisors.
  • Technical Knowledge:
    • Demonstrate a strong understanding of internal combustion engines.
    • Read and interpret wiring/schematic diagrams and service manuals.
  • Maintenance and Repairs:
    • Perform repairs and periodic maintenance on forklifts and other material handling equipment.
    • Assess repair situations, considering your skill level, safety, and the need for additional help.
  • Tools and Equipment: Use a multimeter and laptop computer effectively; possess your own tools.
  • Education and Training: Engage in ongoing education provided by Arnold Machinery and vendors to stay updated with industry standards.
  • Punctuality and Core Values: Arrive at work as scheduled and adhere to Arnold Machinery’s core values: Integrity, Discipline, Empathy.
  • Customer Service: Thank customers for their business and inquire about their satisfaction with the service received.

Non-essential Job Functions:

  • Assist the Service Manager with various tasks as needed.
  • Maintain a clean workspace and/or truck.

Physical Demands and Working Conditions:

  • Mobility: Walk and move about on foot often through uneven terrain.
  • Lifting: Frequently lift items over 50 lbs.
  • Manual Dexterity: Operate equipment, hand and power tools, and handle miscellaneous equipment parts and tools.
  • Posture: Bend body downward and forward, climb in and out of equipment, and remain standing for certain tasks.
  • Equipment Operation: Read work tickets, parts and service books, and operate heavy equipment.
  • Communication: Use radio, phone, and in-person communication effectively.
  • Hearing: Discern mechanical problems and communicate effectively in various environments.
  • Positioning: Sit in equipment and vehicles, and lie in a prone position under vehicles and equipment when necessary.

Join Arnold Machinery to become part of a dedicated team committed to excellence in machinery support. Apply now to take advantage of our $2000 signing bonus and make a significant impact on our customer satisfaction efforts.

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