Field Service Technician
Summary
On-site technician installs, maintains, and repairs beverage equipment at customer locations to minimize downtime and ensure operational efficiency.
Overview/Function: The Service Technician is responsible for customer site equipment installations, repairs, and troubleshooting to ensure maximum equipment efficiency and to minimize downtime and customer inconvenience.
Major Responsibilities:
- Perform highly diversified duties to install and maintain machines equipment.
- Install equipment at customer sites, perform scheduled maintenance and repairs, and provide emergency/unscheduled repairs.
- Quickly diagnose and troubleshoot routine problems and non-routine equipment failures, replace or repair parts, test, and make adjustments.
- Read and interpret equipment service manuals and work orders to perform required maintenance and service.
- Perform regular preventive maintenance on machines and equipment.
- Use a variety of hand and power tools.
- Follow all safety regulations and maintain clean and orderly work area. Ensure safety for themselves and customers.
- Follow standard operating procedures (SOPs) for department.
- Ensure professional contact with customers, and maintain a clean and neat appearance at all times in order to favorably represent the company and iconic Coca-Cola brand image.
- Ethical conduct is expected at all times.
- Other duties as required.