Field Service Technician, Chiller

Job Purpose

As a Chiller Technician III at Herc Rentals, you are a subject matter expert responsible for independently diagnosing and repairing the most complex chiller and HVAC issues. You will lead major rebuilds and technical troubleshooting, provide training and leadership to Level 1 and Level 2 technicians, and serve as a trusted technical advisor to customers and facility managers on chiller operation, energy efficiency, and best practices.

What you will do...

• Perform all Level 1 and Level 2 responsibilities.
• Interpret schematics, wiring diagrams, and service manuals.
• Monitor and adjust Building Automation Systems (BAS) as they interface with chiller plant operations.
• Provide technical support and guidance to customers and facility managers on chiller operation and best practices.
• Identify opportunities for energy efficiency improvements and communicate recommendations to customers.
• Diagnose, repair, and optimize chillers, including centrifugal, screw, and absorption units where applicable.
• Independently diagnose and repair complex issues.
• Provide training and leadership to Level 1 and Level 2 technicians.
• Lead major rebuilds, teardowns, and technical troubleshooting efforts.
• Support engineering and product teams on technical initiatives.

Requirements

• High school diploma or GED required; technical/trade school certification preferred.
• 10+ years of hands-on experience servicing both water-cooled and air-cooled chillers (helical screw, centrifugal, or reciprocating).
• Strong electrical troubleshooting skills, including low- and medium-voltage exposure.
• EPA Section 608 Universal Refrigerant Handling Certification (required).
• Valid driver's license

Preferred Qualifications

• HVAC/R journeyman license or equivalent state certification.
• Experience with major chiller manufacturers (York, Smart Family).
• OSHA 10 or OSHA 30 certification.
• Experience in a rental or field service environment.

Skills

• Advanced, independent troubleshooting and problem-solving skills.
• Proven leadership and mentoring ability for junior technicians.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Customer-focused with a professional, consultative demeanor.
• Ability to work in varying environmental conditions (heat, cold, confined spaces, heights).
• Physically able to lift up to 50 lbs. regularly and up to 75 lbs. occasionally
• Ability to work both indoors and outdoors as required
• Ability to sit, stand, and walk for extended periods
• Ability to perform repetitive tasks, including stretching, turning, twisting, and reaching overhead
• Ability to bend, crouch, squat, kneel, and stoop for extended periods