Field Service Technician - Crushing/Screening
ICM Solutions - an industry leader in crushing, screening, and white paving equipment - seeks an experienced Field Service Technician with crushing, screening or white paving heavy equipment expertise to support our growing team in Arizona. This role is ideal for a hands-on technician who thrives in the field, enjoys complex troubleshooting, and takes pride in keeping critical production equipment running safely and efficiently.
You will provide expert-level service support for both customer-owned equipment and the ICM rental fleet, working at customer job sites as well as in our shop/yard. Success in this role requires strong mechanical aptitude, electrical and hydraulic troubleshooting skills, and the ability to deliver practical, real-world solutions in demanding environments.
What You'll Do:
- Work safely at all times by following company, customer, and site-specific safety programs
- Comply with all lockout/tagout, MSHA, and facility safety requirements
- Diagnose and repair complex mechanical, hydraulic, and electrical issues on crushing and screening equipment
- Provide on-site support for troubleshooting, emergency repairs, setup, configuration, and commissioning
- Support rental equipment lifecycle, including off-rent inspections, repairs, and decommissioning
- Recommend best practices and develop custom solutions for unique application challenges
- Communicate clearly with customers to explain findings, solutions, and repair needs
- Accurately identify required parts and components and coordinate repair planning
- Build long-term customer relationships through responsiveness, professionalism, and technical expertise
- Maintain service truck, tools, and job-specific equipment in company-ready condition
- Complete manufacturer and customer-required training to remain compliant and current
- Travel to customer sites and work weekends, overtime, or out of town as business demands require