Field Service Technician

Reliable Door and Dock, a Vortex Doors Company, is a leading commercial overhead door and loading dock equipment service and installation company, headquartered in Jackson, WI. We deliver top-quality service, provide excellent customer experiences, and keep businesses operating smoothly. Our skilled, experienced service technicians, installation crews, sales representatives, and support staff are the best in the industry. We're hiring Field Service Technicians to join our growing organization.

Why Work With Us

• Friendly Team: We have a strong culture of teamwork and work together to serve our customers.
• Love the Work: Each day brings interesting work with opportunities to learn and grow.
• Reputation and Pride: We take pride in our service, skill, and safety, and our customers love the work we do.
• The Best Training and Tools: We invest in your success with training, support, and industry-leading technology and equipment.
• Compensation and Benefits: Competitive pay and full benefits!

Responsibilities

Our Field Service Technicians are the face of Reliable Door and Dock and make a direct, positive impact on our customers every day. Responsibilities include:

• Installing and servicing overhead doors, docks, dock levelers, springs, cables, and related hardware.
• Setting up and maintaining commercial and industrial specialty doors, equipment, and accessories.
• Checking each job for proper installation, clearance, and balance.
• Providing excellent customer service and responding to customer questions honestly and courteously.
• Writing accurate, complete job notes, service tickets, and work summaries.