Field Service Technician
Posted Updated
Key Responsibilities
- Perform refurbishing, repairs, troubleshooting, and equipment installation at customer facilities and in-house.
- Provide technical support to customers, both onsite and remotely as needed.
- Diagnose mechanical and electrical issues and implement corrective action.
- Assist in processing repair and service quotes and orders.
- Conduct follow-up with customers regarding service quotes and repairs.
- Support the Repair & Service Manager and administrative team as needed.
- Comply with all policies outlined in the Advanced Machine & Engineering or Hennig, Inc. Quality Manual, Procedures, and Work Instructions.
- Perform other duties as assigned.
Travel Requirements (Critical Component of Role)
- Approximately 80% travel required nationwide.
- Initial training will take place at the home base facility for 2–4 months before independent travel assignments.
- 20% road service incentive provided for overnight travel assignments.
- Flexibility to travel on short notice when required.