Field Service Technician I

Field Service Technician I

Quest International | Detroit, Michigan

Pay: $24.00–$29.00 per hour DOE + Overtime
Employment: Full-Time, Temp-to-Hire
Location: Detroit, Michigan — Field-Based
Travel: Up to 80%, including overnight assignments

What's in It for You?

• Grow: Build your career with opportunities to advance from FSE I to FSE II and FSE III.

• Collaborate: Work directly with customers and technical service teams.

• Develop: Expand your skills working with electronic, electrical, and electro-mechanical equipment.

• Impact: Keep critical customer equipment operating safely and efficiently.

• Explore: Travel to different customer locations while developing your technical expertise.

What You'll Do

• Install, maintain, troubleshoot, and repair electrical, electronic, and electro-mechanical equipment.

• Perform preventive and corrective maintenance at customer locations.

• Diagnose equipment failures using digital multimeters and other diagnostic instruments.

• Troubleshoot wiring, connectors, electrical components, and mechanical systems.

• Identify and replace defective parts, modules, and assemblies.

• Read technical manuals, schematics, and service instructions.

• Document repairs, maintenance activities, work orders, and parts usage.

• Communicate professionally with customers and technical support teams.

What You Need to Qualify for FSE I

• 1+ year of relevant hands-on technical experience.

• Experience troubleshooting or repairing electrical, electronic, mechanical, or electro-mechanical equipment.

• Familiarity with digital multimeters and diagnostic tools.

• Ability to follow wiring diagrams, schematics, and technical manuals.

• Strong problem-solving, communication, and customer service skills.

• Valid driver's license and reliable personal vehicle.

• Ability to travel up to 80%, including overnight assignments.

• Flexibility for overtime and changing customer schedules.

• Willingness to complete the required Human Performance Test.

Your Field Service Career Path

FSE I — Developing Technician | DOE

NOW HIRING — DETROIT, MICHIGAN

• Typically 1+ year of hands-on technical experience.

• Performs routine maintenance and repairs with guidance.

• Develops proficiency with diagnostic equipment and customer-site service.

• Path to FSE II: Build independent troubleshooting, advanced diagnostic skills, and equipment repair experience.

FSE II — Experienced Field Service Engineer | DOE

• Typically 3+ years of relevant technical experience.

• Independently diagnoses and repairs equipment.

• Demonstrates strong electrical, electronic, and electro-mechanical troubleshooting skills.

• Path to FSE III: Develop advanced diagnostics, root-cause analysis, technical escalation management, and mentoring skills.

FSE III — Senior Technical Specialist | DOE

• Typically 5+ years of advanced technical experience.

• Independently resolves complex equipment failures.

• Handles technical escalations and root-cause investigations.

• Provides technical guidance, training, and mentoring to other engineers.

Only Field Service Technician I is currently open. FSE II and III are career-development references, not advertised openings. Advancement depends on demonstrated technical skills, performance, and business needs.

Compensation — What Does DOE Mean?

DOE means "Depending on Experience."

Quest International offers $24.00–$29.00 per hour, plus applicable overtime, for this Detroit Field Service Technician I position.

Example: An applicant with one year of basic equipment repair experience may receive a different starting offer than someone with three years of relevant technical experience and stronger troubleshooting abilities.

Starting pay is determined by relevant experience, qualifications, and demonstrated technical skills.

Benefits & Perks

Quest International offers eligible employees benefits during the temp-to-hire period, including:

• Medical, dental, and vision insurance

• 401(k) retirement plan

• Life insurance and AD&D coverage

• Short-term and long-term disability insurance

• Critical illness and hospital indemnity insurance

• Accident insurance

• Voluntary supplemental life insurance

• Healthcare and dependent care Flexible Spending Accounts (FSA)

• Technical training and career development opportunities

The same Quest benefit offerings are available during temp-to-hire, subject to applicable plan eligibility, enrollment requirements, coverage dates, and employee contributions.

Relevant Technical Background

We welcome candidates with hands-on repair experience in:

• Medical equipment and biomedical technology

• Electronics and industrial maintenance

• Automotive diagnostics

• Manufacturing equipment

• Robotics and mechatronics

• Aviation maintenance

• Military technical specialties

Your previous job title does not have to be Field Service Technician. We value practical troubleshooting experience and technical ability.

Additional Requirements

• Valid driver's license and reliable personal transportation.

• Willingness to travel up to 80%, including overnight assignments.

• Ability to perform essential field duties, including equipment handling and lifting up to 50 lbs., with or without reasonable accommodation.

• Ability to work independently at customer locations.

• Willingness to complete applicable pre-employment screening, the Human Performance Test, and required technical training.

Ready to Start Your Quest?

If you enjoy hands-on troubleshooting, working with technology, traveling, and building a long-term technical career, we'd love to hear from you!

Quest International, Inc.

Quest International is an Equal Opportunity Employer.