Field Service Technician II - EMI
Summary:
Field Service Technician II provides intermediate-level support for marine control systems aboard commercial vessels, with increasing autonomy in system installation, calibration, and troubleshooting. This role balances hands-on service work with customer-facing responsibilities and requires strong problem-solving skills.
Responsibilities:
Independently prepare and execute work assignments by interpreting technical drawings and specifications.
Travel up to 75%, domestically and internationally, to shipyards, ports, and customer vessels.
Lead or support system installations, wiring terminations, calibrations, and operational demonstrations to customers and regulatory authorities.
Troubleshoot and repair complex electronic, hydraulic, and PLC-based control systems.
Access and modify PLC logic in coordination with the programming department.
Train and mentor Technician I staff on field practices.
Maintain detailed service documentation and communicate field modifications to engineering.
Represent the company to customers with professionalism and technical expertise.
Participate in 24-hour on-call rotation
Positional Requirements & Qualifications:
Education & Experience
Associate’s degree or equivalent technical training required; Bachelor’s in engineering/technology a plus.
2-5 years of experience
Skills & Abilities
Demonstrated proficiency with PLCs, electronic diagnostics, and mechanical systems.
Strong ability to work independently in the field and make sound technical judgments.
Must be able to travel and have a clear driving record in accordance with company driving guidelines
Clear background check and drug/alcohol screening
Essential Physical Functions:
Lifting: up to 50 pounds
Adjusting or moving objects up to 50 pounds in all directions
Lift and carry: 50 pounds for 100 feet
Bending, stooping, walking and climbing stairs
Able to pass periodic medical evaluations and respirator fit tests to ensure continued compliance with OSHA standards.
Ascending or descending ladders, stairs, scaffolding, ramps
Moving self in different positions to accomplish tasks in various environments including tight and confined spaces
Remaining in a stationary position, often standing or sitting for prolonged periods
Moving about to accomplish tasks or moving from one worksite to another
Communicating with others to exchange information
Repeating motions that may include the wrists, hands and/or fingers
Operating machinery and/or power tools
Operating motor vehicles or heavy equipment
Assessing the accuracy, neatness, and thoroughness of the work assigned
Required physical ability if mandated by customer or regulatory requirements
This job description is intended to describe the general nature and level of the work being performed. This is not an exhaustive list of all duties and responsibilities. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.