Field Service Technician II – HVAC - Illinois

Position: Field Service Technician II – HVAC | Service Center Division (SCD)

Mitsubishi Electric Power Products, Inc. (MEPPI) is seeking a skilled Field Service Technician II – HVAC to provide service, troubleshooting, maintenance, and repair support for advanced HVAC and IT Cooling systems. We are seeking a technician with 2-5 years of HVAC field service experience who enjoys working directly with customers, solving complex technical problems, and helping ensure reliable operation of mission-critical cooling systems.

What You'll Do

Field Service & Troubleshooting

• Perform startup, preventative maintenance, corrective maintenance, field modifications, and testing of HVAC and IT Cooling equipment.
• Troubleshoot refrigeration, electrical, controls, and electro-mechanical systems using schematics, drawings, and diagnostic tools.
• Perform repairs, component replacements, and equipment upgrades as required.
• Support power equipment projects and related field activities.

Customer Support & Service Delivery

• Provide technical support to customers, end users, and third-party service providers.
• Coordinate service activities and respond to emergency service needs through an on-call rotation.
• Recommend maintenance plans, repairs, and system improvements to improve reliability and performance.
• Build strong customer relationships through professional service and communication.

Refrigeration & Technical Services

• Perform refrigerant-related work including leak detection, reclamation, evacuation, pressure testing, and R410A charging.
• Inspect and evaluate returned equipment to determine defects and operational status.
• Support startup and commissioning activities for cooling systems and related equipment.

Documentation & Continuous Improvement

• Maintain accurate service records, reports, and documentation.
• Prepare technical documentation related to repairs, testing, and customer support activities.
• Submit timely expense reports and service reports.
• Support continuous improvement initiatives and provide recommendations for product and service enhancements.

What You Bring

Education

• Associate degree in HVAC, Electrical, Electronics, or a related technical field, or equivalent education and experience.

Experience

• 2-5 years of experience troubleshooting, servicing, and repairing HVAC or cooling systems.
• Experience supporting commercial, industrial, or mission-critical cooling applications.
• Experience performing refrigeration-related service activities.

Skills and Expertise

• Strong knowledge of HVAC, refrigeration, electrical, and control systems.
• Proficiency using mechanical and electronic test equipment.
• Ability to read and interpret blueprints, schematics, technical drawings, and bills of materials.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and customer service abilities.
• Proficiency with Microsoft Office and computerized reporting systems.

Preferred Qualifications

• EPA Section 608 Certification.
• Experience supporting data centers, critical facilities, or IT Cooling systems.
• Experience with power quality or critical infrastructure environments.

Why MEPPI?

• Comprehensive Health Coverage: Company-sponsored medical, dental, and vision plans with low employee premiums.
• Retirement Plans: 401(k) with company match up to 4%.
• Generous Paid Time Off: Vacation accrual after 90 days plus 12 paid holidays.
• Career Development: Training programs and educational assistance.
• Employee Perks: Profit sharing, wellness programs, and 24/7 fitness center access.

At MEPPI, you'll help keep critical cooling systems operating reliably through advanced HVAC technologies and industry-leading service support. As a U.S. affiliate of Mitsubishi Electric, we combine global expertise with local execution to support mission-critical facilities across North America.

If you're ready to apply your HVAC expertise to support innovative cooling solutions and critical infrastructure, we'd love to hear from you.

Notice to Agencies and Search Firms

MEPPI does not accept unsolicited resumes from agencies or search firms. Any resumes submitted without a signed agreement will become the property of MEPPI.

Mitsubishi Electric Power Products Inc. is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, ancestry, age, physical or mental disability or (as defined by applicable law) medical condition or genetic information, military or veteran status, or any other legally protected status.

The pay range for this position at commencement of employment is expected to be between $31.75 and $39.22 per hour; however, pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Details of participation in additional compensation and benefit plans, including incentive, medical, financial, and/or other benefits, will be provided if a candidate receives an offer of employment.

If hired, the employee will be in an at-will position and the Company reserves the right to modify compensation at any time, including for reasons related to individual performance, Company or department performance, and market factors.