Field Service Technician II-III (33366)

POSITION SUMMARY

Under general supervision, provides technical service and support to customers, performing preventative maintenance, troubleshooting, equipment servicing, and parts installation and replacement. Works hands-on with semiconductor subfab equipment and components, including vacuum pumps, abatement systems, heaters, valves, piping, sensors, and related electrical and mechanical systems. This position requires full-time, on-site presence and may involve working around electrical current, at heights, in enclosed spaces, and in close quarters.

ESSENTIAL FUNCTION

• Services equipment and/or products at either customer sites or service center to include, all contracted preventative maintenance, unscheduled maintenance, installations and start-ups. (Essential)
• This role includes diagnosing and troubleshooting subfab vacuum, exhaust, thermal, electrical, and mechanical systems and associated components to identify equipment failures and perform necessary repairs or replacements.
• Installation, tracking and servicing of Heater Products
• Ordering, expedition and notifying customers or management when replacement of product is necessary. Maintain and replace equipment, tools, and supplies used directly for the service of equipment and/or products. (Essential)
• Provides documentation of preventative maintenance, down time, issues and time spent preparing reports for product movement and justification for on-site service. Travel to various customer locations if needed. (Essential)
• Assist in all functions required in the operations of center. Assist and/or provide service back up to other customer sites as necessary. (Non-essential)
• Maintains clean and safe working environment compliant with EBARA safety policies. (Essential)
• Complies with EBARA safety policies, including participation in and completion of all required safety training. (Essential)
• Performs other duties as assigned. (Non-Essential)
• It is recognized that the day to day tasks assigned to the incumbent will vary, therefore it is the responsibility of the supervisor to provide a detailed task list of the daily activities performed in the position.