Field Service Technician II
The Field Service Technician II is responsible for the installation, set-up, repair, and routine maintenance of all packaging equipment at customer facilities and Shorr warehouse/demo rooms.
Responsibilities
- Set up, install/assemble, test, adjust, and disassemble all packaging equipment.
- Repair packaging equipment. Diagnose problem, determine extent of repair, estimate labor time, and complete repair. Requisition or make up repair parts as necessary.
- Perform routine maintenance on all equipment.
- Assist with moving packaging equipment.
- Assist and train other Shorr Service Technicians and customer personnel.
- Assist sales reps in equipment sales.
- Assist and improve customer satisfaction through promoting company services and products within company guidelines.
- Operate machine tools when necessary in repairing or installing equipment.
- Follow all safety rules and keep work area clean.
- Safely drive to and from local customers in company-owned vehicle.
- Attend vendor training/schools. Out of town travel may be necessary.
- Travel to remote customer locations when necessary.
- Perform minor repairs on Shorr office and facility equipment.
This position provides the following:
- Company Truck
- Company provided iPad, Laptop and monthly mobile phone stipend
Requirements
- High School Diploma required
- Minimum five years of experience in equipment maintenance, HVAC, military electrical or mechanical, or electromechanical experience.
- Microsoft Office with emphasis on Outlook, Word and Excel. PLC programming knowledge is also preferred.
- Valid and current state driver’s license is required
- Travel requirement for this position is up to 25% overnight, otherwise local client coverage