Field Service Technician in Phoenix

Job DescriptionJob Description

Seeking an experienced NDT Equipment Service Technician to perform maintenance, troubleshooting, repair, installation, and technical support for NDT equipment at customer locations and in-house.

Responsibilities

• Troubleshoot, repair, and install NDT equipment from multiple manufacturers.
• Perform component-level repairs and periodic preventive maintenance.
• Read and interpret electrical/mechanical schematics and technical drawings.
• Coordinate customer service calls for repairs and maintenance.
• Provide technical support to customers and fellow service technicians.
• Follow up with customers to ensure repairs meet expectations.
• Support equipment layout and facility requirements for new installations.
• Identify equipment that does not meet current safety standards.
• Train customers on safe equipment operation and routine maintenance.
• Work with Sales to identify replacement equipment for end-of-life systems.
• Coordinate schedules with the Service Coordinator to maximize productivity.
• Maintain accurate inventory, tools, diagnostic equipment, and calibration records.
• Complete work orders, timesheets, expense reports, and vehicle inspections.
• Follow all applicable safety procedures and maintain clean work areas.
• Identify additional customer service opportunities while on-site.

Requirements

• Experience servicing, repairing, maintaining, or installing NDT or industrial equipment.
• Strong troubleshooting and component-level repair skills.
• Ability to read and interpret schematics and technical drawings.
• Knowledge of electrical, mechanical, and/or electronic systems.
• Experience with diagnostic tools, meters, and equipment calibration.
• Strong customer service and communication skills.
• Ability to work independently and support a field service team.
• Valid driver’s license and ability to travel to customer locations.
• Reliable, professional, organized, and safety-focused.